Ensuring the health and safety of our customers and our staff is our top priority, so alongside the closure of our store and gym in the UK, we have introduced various measures for our online business.
Orders are however, still being processed as usual! The companies we use to ship globally are all modifying their delivery processes to guarantee a safe and swift delivery.
Delivery is still possible across all of the UK and most of Europe, currently minus some regions in Italy. Delivery across the US and Rest of the World is still operating in full but with potentially longer delivery times
We are also processing returns as normal, however some courier companies have closed their parcel hubs which will restrict "click and drop" returns and it is likely they will have to be picked up directly or delivered via national postal service hubs. This may result in a slightly longer returns process, so we have extended our returns period to 45 days.
Coronavirus , COVID