AT WIT FITNESS, WE HAVE A 45 DAY RETURNS POLICY.
If, for any reason, you are not completely satisfied with your WIT Fitness purchase, you can return the item(s) for exchange or refund within 45 days of purchase provided ALL items still have their original tags attached to them.
To return or exchange an item purchased through our online store, the customer must go to our returns portal.
All returns should be in 'as new condition' both unwashed and unworn and, crucially, with the item(s) tags still attached.
Items purchased from one of our London stores must be returned to the original store of purchase with the accompanying receipt. Should the customer be unable to return the item(s) in person, they may make their return via post in return for store credit. We are unable to issue a refund for items purchased in store, and returned via post.
Please note that 5-10 working days are required to process refunds/exchanges.
The customer will be notified via email once their refund/change has taken place.
Should you believe an item purchased from WIT Fitness to be faulty, please get in touch at firstname.lastname@example.org
Items deemed to be truthfully faulty by our team will be fully refunded, or a replacement will be offered where available. Items deemed not to be faulty will be returned to the customer.
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